Pinnacle Education Curriculum

In addition to offering these as public courses, we regularly customise the following to meet precise client needs.


Credit Risk Education


Introduction to Credit Risk Management

Introduction to Credit Risk Management and Analysis

The Ten Tools of Credit Scoring

Credit Scoring: Using the Tools

Portfolio Management and Behavioural Scoring

How to be a Credit Analyst

Collections Segmentation and Strategies

Forecasting Using Markov Chains

Product Education


Understanding a Credit Card P&L

Building a Profitable Credit Card Business

Credit Card Sales Best Practice

Sales Management Best Practice

Fraud Education


Understanding the Fraud Lifecycle

Fraud Prevention Best Practice

Defining the Fraud Prevention Culture

Future Proofing for Fraud