


CONSULTING
Pinnacle's consulting service delivers bespoke engagements that help you achieve your objectives in a smarter and more timely fashion. Whether you are launching a program, seeking to improve existing portfolio profitability, reduce costs, grow income or address a specific performance issue, our consultants can help you.
Example Engagements

CVP DEVELOPMENT
Customer segmentation
Candidate product development
Product pricing
Feature sourcing
Customer research
Product launch

PRICING MODELS
Product profitability
Portfolio profitability
Merchant acquirer pricing
BIN Sponsor B2B pricing

MERCHANT UNDERWRITING
Merchant risk assessment
Merchant pricing
1st party fraud mitigation
3rd party fraud mitigation

PORTFOLIO PERFORMANCE
Cardholder on-boarding
Activation
Spend stimulation
Balance growth
Proactive retention
Cardholder re-pricing

TARGET OPERATING MODEL
Current state assessment
Process definition and design
Insource vs outsource
Resource planning
Technology planning
TOM design

SCHEME FEE MANAGEMENT
Scheme fee audits
Scheme fee forecasting
Monthly scheme fee tracking