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Kat Jay

Senior Consultant

Katherine is a highly regarded industry expert in Merchant Acquiring Risk having worked at Senior Managerial level for 3 of the World’s largest acquirers. 

After a rapid career development path at Natwest Bank across both Retail and Corporate Banking, Katherine moved into the specialist area of Card Acquiring and soon built a strong reputation within this niche.

Katherine managed the Underwriting and Review teams at Streamline (Natwest) for a number of years before becoming Risk Director in charge of Underwriting, Review, Fraud and Debt Collection at First Data, managing the Lloyds Bank and Halifax / Bank of Scoland portfolios. 


Most recently, Katherine was Head of Credit for Euroconex / Elavon based in ROI where she had full Merchant Risk responsibility and for Chargebacks, Scheme Compliance and Change Management. During that period she was instrumental in the development of new risk processes for portfolios in ROI, Poland, Norway and the UK.   

Katherine's areas of expertise include:

  • Merchant risk assessment

  • Merchant risk tracking

  • Merchant risk mitigation

  • Disputes and chargebacks

Jacqui Malaba: TeamMember
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