Managing Consultant, Change Delivery
Robin is a highly regarded industry expert in cards and payments, with more than 35 years experience in designing and leading change delivery projects across a wide range of European financial services organisations.
After a lengthy career with Lloyds Bank , Robin has now built a strong reputation as one of Europe’s foremost experts in payment transformation projects, having successfully complete 12+ card portfolio migrations and supported banks in launching new issuing and acquiring businesses.
Robin's experience spans debit, credit, prepaid product lines (consumer and commercial) and ATMs. His subject matter expertise includes Change Delivery, Programme & Project Management, Commercial/Contractual Supplier Strategy, RFI/RFP Process Management, Supplier Reviews, Commercial Negotiations and Outsourcing
Amongst Robins more recent engagements, the following high-profile projects are illustrative:
Open Banking Implementation Entity – Project Delivery of key elements for the Confirmation of Payee proposition
Migration Consultancy – Card portfolio assessment and migration implementation planning.
Contract Benchmarking - mid contract benchmarking review for UK card issuer
FinTech Start Up – leading the commercial and contractual aspects for this innovative banking start up.
Commercial Workstream Lead – UK Financial Services, delivery of a new 3rd Party
Processing contract for Card and Payments processing, including defining migration requirements and schedules.
Programme Quality Assurance – Leading UK Bank, providing industry and commercial QA to one of the UK’s largest Card Migration Programmes
Programme Manager – Major UK Bank, mobilised major transformation programme, from implementing structure and resource engagement to work stream leadership.
RFP Project Manager – Major UK Bank – requirements gathering and documentation for outsourcing RFI/RFP process
Supplier Selection – Major UK Financial Services organisation, review and selection of potential partners for UK based Joint Venture.
Implementation Project Manager – Major Irish Bank, implementation phase manager for significant data conversion programme.