Pinnacle’s Change Delivery team can assist you in planning and executing both tactical and strategic change initiatives. We are frequently engaged by clients to manage expansion into new markets, new product launches, scheme certification programs, vendor selection and platform / portfolio migrations, including scheme flips.
In addition to providing highly experienced project management staff, we can also provide business analyst and testing resources. Recent engagements ranged from focused discovery workshops helping clients scope an expansion opportunity, a range of vendor selection and benchmarking exercises through to long-term embedding of resources to support significant portfolio acquisitions and platform migrations.
How we can help you...
Assessing the current ‘As Is’ position in terms of technical and operational capability
Reviewing current system and service providers’ capability and benchmarking them against ‘best in class’
Issuer processor certification and launches
Acquirer processor certification and launches
PISP and Payment Gateway launches
Issuer platform migrations
Scheme brand migrations
Compliance programs including implementation of PSD2, GDPR, SCA and Open Banking
Development of Business Requirement Documents and UAT plans
Provision of PMO, systems development and testing resources
Vendor selection (e.g. for issuer processor, payment gateway, acquirer, collections, credit risk, AML / fraud detection)
Payment scheme selection including RFP exercises and contract negotiation
Introduction to Issuer Processing (Debit, Credit, Prepaid)
Introduction to Acquiring